Questions, product discussions Magnet Collector Mushu Zoomalia
10 answers
1 messages
angelique
I've always received a magnet with my orders, but this time there was nothing. Is this normal? Thank you anyway, they are great.
1 messages
christine
Good evening, once it happened to me, I contacted customer service, and they sent me a new one. I hope that helped you.
2 messages
sonia
Hello. I did not receive them with every order...
3 messages
carole
With every order, I have always received a magnet. My grandchildren love them.
3 messages
carole
I received a magnet with each order. My grandchildren love them.
2 messages
marilyn
We are entitled to only one magnet per month, but unfortunately the packages arrive 2/3 open and, of course, the magnet and booklet are no longer there.
2 messages
marilyn
Hello, normally it's only one magnet per month even if you place multiple orders.
1 messages
claude-michèle
I notice I'm not the only one complaining nowadays about the lack of magnets with each order!!... It used to be nice to receive a different one with every order, which encouraged buying everything from Zoomalia to complete the collection, but now as a result I often shop elsewhere.

8 messages
aurore
Hello :)
Here are the conditions for receiving a magnet:
Subject to availability, as our goodies are sometimes victims of their own success.
No returns, exchanges, or refunds.
One shipment per customer account per month.
Have a great day,
Aurore from Zoomalia
Here are the conditions for receiving a magnet:
Subject to availability, as our goodies are sometimes victims of their own success.
No returns, exchanges, or refunds.
One shipment per customer account per month.
Have a great day,
Aurore from Zoomalia
2 messages
alicia
I have always had a magnet for a year that I order from them every month