Questions, product discussions Magnet Collector Mushu Zoomalia

98% customers

recommend this product

10 answers
angelique
1 messages
angelique
I've always received a magnet with my orders, but this time there was nothing. Is this normal? Thank you anyway, they are great.
Christine
1 messages
christine
Good evening, once it happened to me, I contacted customer service, and they sent me a new one. I hope that helped you.
SONIA
2 messages
sonia
Hello. I did not receive them with every order...
Carole
3 messages
carole
With every order, I have always received a magnet. My grandchildren love them.
Carole
3 messages
carole
I received a magnet with each order. My grandchildren love them.
Marilyn
2 messages
marilyn
We are entitled to only one magnet per month, but unfortunately the packages arrive 2/3 open and, of course, the magnet and booklet are no longer there.
Marilyn
2 messages
marilyn
Hello, normally it's only one magnet per month even if you place multiple orders.
Claude-Michèle
1 messages
claude-michèle
I notice I'm not the only one complaining nowadays about the lack of magnets with each order!!... It used to be nice to receive a different one with every order, which encouraged buying everything from Zoomalia to complete the collection, but now as a result I often shop elsewhere.
Aurore
8 messages
aurore
Hello :)

Here are the conditions for receiving a magnet:
Subject to availability, as our goodies are sometimes victims of their own success.
No returns, exchanges, or refunds.
One shipment per customer account per month.

Have a great day,
Aurore from Zoomalia
Alicia
2 messages
alicia
I have always had a magnet for a year that I order from them every month

Cookie policy
""We ask for your permission to use cookies or similar of similar tools to facilitate your shopping on our site, improve your user experience, the delivery of personalized advertising, statistics to understandhow our customers use our servicesOur trusted partners(Google, Meta, TikTok, Squadata, Bing, Criteo)also use these tools for advertising purposes, as part of our our display of personalized and non-personalized advertisements.""At any time, you can change your cookie preferences accessible from Your Account.
Use and purpose of data processing
We ask for your permission to use cookies or similar of similar tools to facilitate your shopping on our site,.... Read more
Set your choices I accept Continue without accepting
The Zoomalia app With Family'z earn +50 pts with every order and benefit from real-time order tracking notifications
The Zoomalia app Boost your kitty with the Zoomalia app !1000 pts for each download and +50 pts for each order