Who are we at Zoomalia?

« The benchmark pet shop for real animal lovers. »

Founded in 2010, Zoomalia is the benchmark pet store for people who really love their pets! Zoomalia offers over 30,000 products at prices everyone can afford. The company generates sales of 83 million euros in France and abroad, and has a strong corporate culture based on the three fundamentals of commitment, sharing and ambition.

Zoomalia is also 12 exclusive brands, over a million families won over, 300 employees and a presence in 7 European countries. Through its products and advice, Zoomalia fosters the human-animal relationship, bringing a little more happiness into the home every day.

Our commitments to our customers

For me, customer satisfaction is paramount

Every member of our staff is dedicated to making your shopping experience at Zoomalia a unique and positive one.

That's why, every day, I make sure that the commitments I have defined are applied.

1 Their well-being comes first

We are the new-generation online pet shop. We select the best quality products and accessories on the market, and create exclusive brands at prices everyone can afford.

Their well-being comes first
Great consultants

2 Great consultants

On our premises in south-west France, our advisors listen to you, accompany you and advise you, with the aim of satisfying you to the best of their ability.

3 Fast delivery

Place your order and we'll dispatch it within 24 hours for products in stock.
Our teams know that your feathered or furry friends can't wait to receive their parcel.

Fast delivery
Choice, dreams, prices

4 Choice, dreams, prices

Always 30,000 references ready for dispatch.
No product on our site? We'll find a solution!
Satisfied or your money back for up to 365 days.

5 An exclusive range

Our specialists develop exclusive brands for the satisfaction and well-being of your companion.

An exclusive range

Our history

2009

In 2009, our founder, Pierre-Adrien THOLLET, passionate about animals and new technologies, started from a simple observation: no existing pet shop really met his expectations.

2010

In 2010, he created Zoomalia, an ergonomic website with a fun, friendly spirit, plenty of choice and prices accessible to all.

« My ambition: to become the brand of choice for people who truly love their pets ».

2011

It was between 2011 and 2014 that our customers discovered and loved us. We go from :

  • 8,000 to 30,000 specialized products to keep our little companions happy;
  • 2 to 30 employees with a passion for the animal world;
  • 20,000 to over 200,000 customers and pets made happy by Zoomalia.
2013

From 2013 to date, we have created over 10 specialized brands to meet the specific needs of each animal

2015

In 2015 and 2016, we set out to conquer the happiness of European animals: Opening of the Spanish site, followed by the German and English sites.

2016

2016 also saw the opening of our first store in PAU (64).
We've embodied the Zoomalia spirit: a pleasant, fun store where the animal is at the heart of everything we do!
You're sure to appreciate the advice of our team of enthusiasts, who will be delighted to welcome you to a relaxation area 100% dedicated to the animal world.
Of course, we don't sell dogs or cats. Our large boxes are used by the SPA or breeders in our region to present or adopt our boarders.

2017

In 2017, we are more than 50 employees and we distribute happiness to more than 500,000 pets and owners.
It's the year of another change, material this time: new premises to serve you better.
With 8 warehouses and offices spread around the Landes coast, it's not all plain sailing. See you at the end of the year for a guided tour.

2018

2018, a new year, new premises: Welcome to our home!
The Zoomalia team has come together for greater efficiency, and to (always) serve you better: over 3,000m² of storage, preparation areas and offices, with our colorful and welcoming touch!

2019

We're expanding! Our new premises are (already) too small... We're expanding from 3,000 m² to 9,000 m² of storage space.

2020

2020 was a challenging year for Zoomalia!

  • The launch of the 1 order = 1 meal project to help animal protection shelters and associations by donating hundreds of thousands of meals.
  • Installation of a new, fully automated order-picking line. The long-term aim is to double the number of shipments.
2021

We do things big!

  • Broadcast of our very first advertising spot, with the aim of making Zoomalia known to as many people as possible!
  • Opening of a dozen new stores in the Great West!
  • Expansion of our premises in St Geours de Maremne (40), bringing our storage capacity to 18,000 m²! Work will start in spring 2021.
2022
  • Completion of expansion work, increasing our storage capacity from 9,000m² to 18,000m² (on the ground, 21,000m² in total).
  • Opening of some twenty stores in Western France.
2023
  • We have almost 300 employees!
  • Opening of our 36th store in Bressuire (79).
  • Zoomalia ranks 11th in the wholesale and retail category, and 111th among the most innovative companies in the "Leaders in Innovation 2023" ranking produced by Les Echos and Statista.
... the best is (still) to come :)

We love them (and they love us back)!

The Zoomalia team

Equipe Zoomalia
Laurent Touchet
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The Zoomalia app With Family'z earn +50 pts with every order and benefit from real-time order tracking notifications
The Zoomalia app Boost your kitty with the Zoomalia app !1000 pts for each download and +50 pts for each order